Hotel Shoolin Grand

29 Apr'24

30 Apr'24

1 room, 2 guests

Hotel Shoolin Grand

Bormotoria, Assam | Mon, 29 Apr - Tue, 30 Apr | 1 Room, 2 Adults

General

Amenities

Rules

Reviews

Location

No rooms available

Hotel Shoolin Grand

Name: Novotel Guwahati GS Road Hotel
Address: Rukmini Gaon

4-star Hotel · Bormotoria, Guwahati

3.5/5

(86 reviews)

Amenities

Room service

Bar

Air conditioning

Housekeeping services

Business center

Restaurant

Property rules

Check-in: After 12:00 PM, Check-out: 11:00 AM

Guests below 18 years of age NOT allowed

Alcohol consumption allowed within the premises

Pets NOT allowed within the premises

Guests can pay by Debit/ Credit Card (VISA & Mastercard)

See all 27 photos

Location

Bormotoria, Guwahati, Assam, 781036

Ratings & reviews

3.5/5

(86 reviews)

Location

Rooms

Service

Value

Hygiene

Great stay...

3/5

Kakheto S on Jul 21, 2023

1. Great place, great room. 2. HK needs to work a little more in putting proper mini bar, as i got only few items but the items mentioned was plenty. 3. The night receptionist boy/FOA was very very helpful i forgot his name (would have really loved to mention his name, in blue shirt), he really helped us understanding that we were checking in at around 4 am as we couldn't find other hotels he helped us with rates and was very friendly and helpful. I even asked for an extension board as my phone chargers were not fitting, he responsed so quickly by getting one for me. 4. The food prices were on the higher side. Overall Great place to stay...

5/5

Quest24041266172 on Jul 05, 2023

Excellent hotel with all basic amenities.. Location wise too the hotel is very convenient to stay as it lies in GS Road.. Staff is very helpful and cordial. Whenever you visit Guwahati do stay here !!

1/5

Nandita S on Jun 09, 2023

This is to bring in your notice, we had and requirement in the month of July for 1 single room and 20-25 pax banquet. Banquet team Bobby and Dikshita was very kind and very helpful . But today morning I spoke to Adiya your manager, he was too rude to talk to customer and and was too loud, no manners to talk to. I was just asking him that if he can help me with 1 email from banquet and rooms he was telling me it will not be possible and said how many rooms you want I said 1 than he said for 1 room we cannot do rate discount and wait I am getting a call will call you back. And he hung the call. Again when I called him I asked you are talking to me and suddenly you cut the call. Yes I got another call and that was important, when I was telling this is not the way he started raising his voice and when I asked can I get your GM number he said I am GM, I also told him I used to work in Hotel Industry this is not the way to talk to customer. I got reference from my colleague that Shoolin Grand is good if this is good than sorry we do not want that. I don't want to punish him he will realized his mistake but in customer service here is the worst . Hope you will rectify the mistake . All the best ADITYA and relax and work calmly that will help you to grow more.

1/5

Sightsee59936360690 on May 29, 2023

The manager and most of the staff claim they don't speak English.... They was lacm of understanding because of the language barrier.. and the owner was unwelcoming and disrespectful at the end of our stay..

5/5

Explorer14416251666 on Feb 06, 2023

I had the best experience in Shoolin Grand. It was my wedding venue and everything was so smooth. Firstly, gorgeous location, great food and great event managing team. Heads up for the extraordinary manager Mr. Aditya Nayak who assisted us and made everything a cake walk. The entire staff was very helpful and cordial and made me and my guests feel very comfortable. I am grateful as I chose the best venue for my wedding i.e. the Shoolin Grand